Privacy Policy

TLDR

We act as an intermediary between AI systems and user interfaces.

  • We collect only necessary information for our services to function.
  • Unneeded data/files are regularly purged from our databases.
  • You have full access to manage or delete your data stored with us.
  • Your privacy is our top priority. We implement robust security measures to protect your data.
  • Overview

    At ChatDash, accessible from chat-dash.com, safeguarding the privacy of our visitors and users is a core commitment. This Privacy Policy outlines the types of information we collect at ChatDash and how it is used.

    For any additional questions or information about our Privacy Policy, please contact us.

    This Privacy Policy applies to our online activities and is valid for visitors to our website in relation to the information they share and/or collect with ChatDash. It does not apply to information collected offline or through other channels.

    Consent

    By using our website, you consent to our Privacy Policy and agree to its terms.

    Information We Collect

    We clarify the purpose of data collection at the point of requesting your personal information.

    Direct contact with us may involve collecting information like your name, email address, phone number, message contents, attachments, and any other information you may provide.

    For account registration, we may request contact details including name, company name, address, email address, and telephone number.

    As a third-party service connecting Voiceflow and our clients, we collect business and Voiceflow account data (Project IDs, API keys, etc.) necessary for our dashboard’s operation. Additionally, we store business branding elements such as custom domains, logos, and favicons for the purpose of providing a personalized and branded experience on our platform.

    How We Use Your Information

    The collected information is used to:

  • Provide, operate, and maintain our website
  • Analyze and understand website usage
  • Develop new products, services, features, and functionalities
  • Communicate directly or through partners for customer service, updates, marketing, and promotional purposes
  • Send emails and prevent fraud
  • We collect essential data like API keys for service functionality, always explaining the need for each piece of data at the point of input. All data is securely stored and managed with the highest commitment to privacy and security.