We offer a 30-day money-back guarantee from the date of purchase. To be eligible for a refund, you must request it within this 7-day period.
To request a refund, please contact our support team at support@chat-dash.com with the subject line "Refund Request - [Your Company Name]".
Include your purchase details, a detailed explanation of the issue, and any supporting documentation.
Our team will review your request within 3 business days and notify you of the approval or rejection of your refund.
If your refund request is approved, the refund will be processed using the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
In certain exceptional cases, we may offer a discretionary refund outside of the 7-day period. This decision will be made on a case-by-case basis at our sole discretion.
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about this refund policy, please contact us at support@chat-dash.com.