Welcome to ChatDash, accessible at chat-dash.com. In order to provide our services effectively, we may need to collect sensitive information, such as API keys. Rest assured, this information is strictly used within the confines of our service offerings and is never shared or accessed outside of our systems.
These Terms, along with the HIPAA Business Associate Agreement and our Privacy Policy, constitute the entire agreement between you and ChatDash regarding the use of our Services, superseding any prior agreements.
In line with GDPR requirements as outlined on https://gdpr.eu/checklist/, ChatDash is fully compliant with GDPR rules. For inquiries or concerns regarding data protection, you can contact our Data Protection Officer (DPO) at DPO Contact Information or our EU representative at EU Representative Contact Information. We also provide the option to sign a DPO agreement; please fill out the provided template for this purpose.
We prioritize clarity and transparency in all interactions on our website. This includes clear labels and informative sections, like the FAQ, that explain our policies in simple terms. This approach is especially applied to purchasing processes, refunds, and other key areas. We commit to notifying our users via email well in advance (7 - 14 days) of any significant changes, particularly in pricing.
To provide you with greater functionality, ChatDash may include or offer access to optional features, services, or integrations provided by third-party vendors ("Third-Party Services").
You acknowledge that these Third-Party Services are not part of the ChatDash core service. A specific example is the "Visual Workflow Builder" feature.
These Third-Party Services may not be covered by our core security protocols or our HIPAA Business Associate Agreement (BAA). You agree not to use any feature explicitly labeled as (Not HIPAA-Compliant) or otherwise identified as an excluded, non-compliant, or third-party service for any purpose involving Protected Health Information (PHI) or other regulated sensitive data. Your use of such features is entirely at your own risk.
We will clearly specify the personal information we need and the reasons for its collection at the point of request.
If you contact us directly, we may collect additional information such as your name, email address, phone number, message contents, attachments, and any other information you provide.
Upon registration for an Account, we may request contact information including your name, company name, address, email address, and telephone number.
The collected information is used to:
We collect essential data like API keys for service functionality, always explaining the need for each piece of data at the point of input. All data is securely stored and managed with the highest commitment to privacy and security.